In Our Opinion. We'll say what we mean, cut the jargon, and offer some ideas you might not have heard yet.
It's Time for Some Dude to Get Fired. Posted by Chad Currie on Thu Jan 5, 2012 Every retail chain has some dude offering service that's worse than bad, it's badly informed. Technology can fix that. Read on.
The Power of Expectations: USPS Posted by Chad Currie on Tue Jan 3, 2012 How can the miraculous services and products we use every day make us so unhappy? Read on.
5 Predictions for Digital Marketing in 2012 Posted by Chad Currie on Mon Jan 2, 2012 We look ahead and dare to describe what we see. Read on.
What Good is a Time Sheet? Posted by Chad Currie on Thu Dec 22, 2011 Four examples of how human nature gets in the way of meaningful analytics. Read on.